Unit 20 - 16041 24th Ave. Surrey, BC V3Z 9H7 | 604.541.9315 | ambientesouthsurrey@gmail.com | © 2023 by Ambiente - South Surrey

PRIVACY POLICY

SECTION 1 - COLLECTION AND USE OF PERSONAL INFORMATION

1-a. When you use our website, your computer’s IP address (Internet Protocol Address) is automatically received by our site. This information is only used for operating system purposes. Our website was created on, and is hosted by wix.com Inc. Through our site we may collect analytical information, for example how users interact with our site, this could include but is not limited to session times, page response times, time spent on each page and how users navigate from page to page.

1-b. When you purchase something from our online store, we request personal information such as your first and last name, address, contact information — which may include, but is not limited to your phone number and email address, and any information necessary to process payment such as your credit card number and relating details as required. This information is strictly used to allow you to purchase of goods from our site, as well enable us to offer you any service required in relation to completing and fulfilling your order. Your information may be used by a third-party for the purpose of completing the transaction, such as pay-pal. Should there be more than one option to make payment, it will be your choice as to which method to use. If you would like further information regarding the privacy policies of third-party payment processors, please visit their websites.

1-c. Our website offers you the option to sign up for our Email Newsletter. This is a voluntary service offered by us. Should you select to sign up, you consent to, from time to time receive emails from ambientesouthsurrey@gmail.com though our third-party advertizing platform, Mailchimp (which is a registered trademark of The Rocket Science Group Inc). Mailchimp allows us to keep a list of customer contact information for the purpose of sending information about our business, store sales, promotions and invitations to join store events directly to your email inbox. The ads are created by us, and we choose when and how often they are sent out. Our newsletter sign up will request you provide your name and email address in order to participate. You may, at your sole discretion, choose to complete your online profile with additional information such as your address, phone number, or birthday. This “additional” information is completely voluntary, and in no way is it required to participate in the Email Newsletter. The additional information will be strictly used to provide you with extra services or offers, for example, offering you a personal discount coupon for your birthday. You many at any time unsubscribe from the Email Newsletter by clicking the “Unsubscribe” link at the bottom of any email sent by us through Mailchimp, or by contacting us directly at ambientesouthsurrey@gmail.com . Please refer to Mailchimp’s website if you would like to read about their specific privacy policy.

1-d. Our website provides a contact form which allows you to send questions or comments directly to us through our website. This service requests your email address to provide us with a means of contacting you back. Your email address is seen by us when we receive notification in our inbox that a request for information, or a comment has been sent through our website. Any personal information you provide through this service will be used by us solely to offer you service. Any content submitted to us other than personal information will be subject to our Terms and Conditions of Service agreement.


SECTION 2 - CONSENT

It is inherently implied that you offer consent for us to use your personal information to provide the service you request. It is understood that we will require specific personal information such as your name, address, contact information and credit card information in order to complete a purchase. By purchasing from our online store, you agree to our collection and use of your information to facilitate the transaction and to follow up with you as required.
By electing to sign up to our Email Newsletter, you are giving consent to us to contact you from time to time with advertizing materials and information about our business and services. If we ask to collect your information for any other marketing purpose you will be given the opportunity to decline.

If you need to withdraw your consent, you may do so by not purchasing from our online store. If you have opted-in to our Email Newsletter and wish to withdraw, then you may do so by clicking the unsubscribe button at the bottom of the email, or you may contact us directly at ambientesouthsurrey@gmail.com and request your removal from the list.


SECTION 3 - DISCLOSURE OF PERSONAL INFORMATION

We reserve the right to disclose your personal information should we be required to do so by law, or should you violate your Terms and Conditions of Service.


SECTION 4- THIRD-PARTY SERVICES

Any third-party provider used by us will generally only collect, use or disclose your information as required, to allow them to facilitate the services they offer us. Some third-parties —such as payment platforms—require us to give information to facilitate a transaction which would be governed by their own privacy policies. We recommend you read their specific policies so you can understand how they use your information. Please bear in mind, some third-party providers may be located in another country or jurisdiction. As such, their use of your information will be subject to the law of the land. Should you leave our website, or be taken to a third-party website, your information is no longer governed by our Privacy Policy, and will be subject to that of the site you are on. This also applies if you click on a link which takes you to a third-party site, it is your sole responsibility to review their specific policies, as we will not be held liable for any harm or occurrence which may happen as a result of using that site.


SECTION 5 - OUR PLATFORM, WIX.COM

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


SECTION 6 - COOKIES AND TRACKING

Cookies are small pieces of data stored on your browser during and possibly after you visit our site. They are typically used to keep track of the settings users have selected and actions they have taken on a site. There are two types, Session cookies and Persistent Cookies:

Session (transient) cookies: These cookies are erased when you close your browser, and are not used to collect information from your computer. They typically store information in the form of a session identification that does not personally identify the you.

Persistent (permanent or stored) cookies: These cookies are stored on your hard drive until they expire (at a set expiration date) or until they are deleted. These cookies are used to collect identifying information about the user, such as web surfing behaviour or user preferences for a specific site.

Please view the table below to see the specific cookies that wix.com uses on their sites:

 

 

 





 




 

SECTION 7 - PRIVACY POLICY UPDATES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.



SECTION 8 - QUESTIONS REGARDING YOUR INFORMATION, OR MAKING CHANGES TO YOUR INFORMATION

 If you have any questions regarding this policy, or if you would like to: access, correct, amend or delete any personal information we have about you, you are invited to update your online profile, email us at ambientesouthsurrey@gmail.com, or send post mail to us at:
Ambiente Gifts, Decor & Design
Unit 20 - 16041 24th Ave.
Surrey, BC  V3Z 9H7